You may feel stressed about scheduling an EV charger service appointment, and this can be especially true if it’s your first time. You may wonder what the technician needs, how long the visit will last, or if your setup is suitable and ready for inspection or repair. The good news is that getting prepared for your service appointment is less stressful than you think.
Clear the Work Area Beforehand
For an electrician to work effectively, you will need to provide them with enough space. Make sure the area around your unit is clear. Not clearing it can add time to your visit, which can end up costing you more money.
Know What’s Been Happening
Take note of anything that will help the electrician. For instance, if you are calling for repair, be prepared to give as much information as possible. Provide details, such as error messages, flashing lights, or how the charger behaves while your vehicle is plugged into it. Try to recall when the issues started and how often they occurred. This information helps the technician pinpoint the problem faster.
Gather Your Charger Info
If you have paperwork for your charger, be prepared to provide it. Sure, the electrician will come prepared with a suite of diagnostic tools, but having this information handy will make their job easier. They will not need to go searching for crucial information, such as the model and serial numbers. If your charger has an application, ensure you can log into it for easier troubleshooting access. Being able to access the app will make it easier for the electrician to run tests if needed.
Ask Questions While You Can
The service call is your chance to ask questions. To make the best use of time, have a list of questions prepared beforehand. This way, you are organized and do not risk forgetting important information.
Make Sure Someone Is Home
If the electrician arrives for your appointment and nobody is at your house, they will likely need to reschedule. This is because they may need access to the inside of your home to check the breaker box and inspect electrical wiring. If you cannot be home, ask a neighbor you trust, a family member, or a friend.
Putting in the effort now to get prepared for your service appointment will make a considerable difference in how quickly your charger is fixed and back in working order. For EV charger installation or repairs in Jonesboro, AR, reach out to the highly experienced team at Chamberlain.
